HUMAN RESOURCES

Remarkable Hotel Experiences Start With A Remarkable Staff

Your staff is your hotel’s most vital and valuable asset. Choosing the right team and offering thorough training is the cornerstone of your hotel’s success, impacting your ability to receive positive reviews, increase occupancy, and drive rate. So, it is crucial to discover the right hospitality professionals to helm your asset and create an unforgettable service culture that resonates with every guest.  We will manage all facets of employee recruitment and development, plus provide an empowering support system and positive work environment for your associates' professional and personal growth. This strategy preserves staff satisfaction, minimizes turnover, and lowers operating costs-all resulting in improved guest experiences.

  • Recruitment
  • Employee training and career development
  • Payroll and benefits
  • Performance management and reviews
  • Safety
  • Comprehensive training and education
  • Open-door policy and progressive discipline practices
  • Proven SOP/employee mauals
  • Administer and implement personnel policies and practices
  • Staffing guide development and wage scale analysis within the comp set